Zetbaji Privacy Policy — Our Commitment to Protecting Your Data

Zetbaji (referred to as "we", "us", or "the platform") is one of Bangladesh's most popular online gaming and entertainment platforms. We take the protection of any information you provide while using our website zetbaji.vu very seriously.

This privacy policy explains what information Zetbaji collects, why it is collected, how it is used, and how it is kept secure. By reading this page, you will understand what rights you have regarding your privacy.

By using the Zetbaji website or app, you agree to this privacy policy. If you do not agree, please refrain from using the platform and contact our support team.

Zetbaji only collects information that is necessary to deliver the platform's services and maintain security. We never collect unnecessary or excessive data.

Zetbaji uses your data only for specific, legitimate purposes. Every instance of data use under our privacy policy has a clear and lawful basis.

• Your identity and contact details are used to create, verify, and manage your account.
• Financial information is used to process deposit and withdrawal requests.
• Transaction data is analyzed to detect and prevent fraud, money laundering, and other illegal activities.
• Gaming data is used to improve platform services and personalize your experience.
• With your consent, your contact details may be used to send you relevant promotions and offers.
• Gaming patterns are analyzed to support responsible gaming policies and to identify potential signs of problem gambling.
• Data is retained as necessary to meet legal obligations and cooperate with regulators.

Zetbaji stores your data on secure servers. We only retain information for as long as it is necessary or required by law.

• All personal data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documents are stored securely after verification and deleted once the legally required retention period expires.
• Customer service conversations are retained for a maximum of 2 years.

Zetbaji never sells your personal data or shares it with third parties for commercial purposes. However, there are limited circumstances in which data may be shared.

• Payment Providers: Information required to process transactions is shared with mobile banking providers or payment gateways.
• Technology Partners: Selected technology partners who operate the platform may access limited data, and are contractually required to comply with our privacy policy.
• Legal Authorities: Data may be disclosed in compliance with legal obligations, such as court orders or government investigations.
• Anti-Fraud Organizations: Information may be shared with regulatory authorities as required to prevent money laundering and fraud.

Zetbaji uses cookies and similar technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for login sessions and platform security. The platform cannot function properly without them.
• Functional Cookies: Used for your preferences, language settings, and personalized experience.
• Analytics Cookies: Used to understand website traffic and usage patterns, helping us improve our services.
• Security Cookies: Used to detect unauthorized access attempts and bot activity.

You can control or disable cookies through your browser settings, though some platform features may not function properly as a result.

Zetbaji believes you should have full control over your own data. Your key rights are outlined below.

Zetbaji uses industry-leading technology to protect your data. Our security systems operate across multiple layers and are updated on a regular basis.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is available as an additional security layer when logging in to your account.
• Firewall & Intrusion Detection: Suspicious server activity is automatically detected and blocked.
• Regular Security Audits: Regular security audits and vulnerability assessments are conducted by independent third-party experts.
• Access Control: Only authorized staff can access data on a need-to-know basis, and all access is logged.
• Data Backup: Regular encrypted backups of your data are taken to prevent loss in the event of a technical issue.

Zetbaji strictly prohibits anyone under the age of 18 from using the platform. Protecting the data of minors is one of the most important aspects of our privacy policy.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect data from any minors.
• If we become aware that data has been collected from a minor, we will immediately close that account and delete the information.
• If a parent or guardian suspects their child is using the platform, they are encouraged to notify our support team.

Zetbaji reserves the right to update this privacy policy as needed. Changes may occur due to legal requirements, new technologies, or business needs.

• Registered users will be notified via notification or message before any significant changes take effect.
• The date of any update will always be displayed at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions of this policy are available upon request from our support team.